So, I went to Applebee's today. Now, I'm not hating on Applebee's. I love the restaurant. Unfortunately, even the best food can be ruined by lousy service. We were seated nice and quick, and our waitress came to give us our menus. After we ordered our food, we proceeded to wait.
And wait.
And wait.
And wait!
About an hour later, we got our food. Completely cold. And our waitress proceeded to vanish. I didn't see her for another twenty minutes or so until she walked by again. By that time, we had finished eating and our empty plates were sitting in front of us. She walked right by and began chatting with the girl behind the bar. Thinking she might not have known we were done, I put my napkin on my plate. 15 minutes later, she finally came up and asked us if we were done with our food. Yeah, I was done all right.
We still ended up tipping her 15%. I don't know, should we have complained to the manager? Maybe tipped her less? Either way, a waitress ignoring us like that is ridiculous. I'm just not sure what I should have done. Any suggestions?
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Whenever family comes to town, we either got to Ruby Tuesdays or Applebees. Ruby T service is so bad it ruins the meal for me.
ReplyDeleteI'd rather go to Applebees, at least somtimes the service is good. It depends on the waiter or waitress. But if I have to ask some other waiter for water or napkins or stuff like that, because our waitress is nowhere to be seen, then she gets a 10% tip.
It's real simple, bad service gets 10 times the tax and good service gets 20x and excellent service gets 30x the tax.